Variables that Influence Consumers' Inferences about Physician Ability and Accountability

Manuel C. Pontes, Nancy M.H. Pontes

Research output: Contribution to journalArticlepeer-review

20 Scopus citations


Previous research has shown that the quality of interpersonal care provided by physicians is correlated with the initiation of malpractice litigation. Unfortunately, this research has not controlled for the effects of actual treatment quality or of health outcomes. The research on which this article is based experimentally manipulates three variables: (1) patient involvement with treatment decisions, (2) financial incentives by third party payers to encourage cost-effective medicine, and (3) use of new treatment practices that have not been widely adopted by other physicians.

Original languageEnglish (US)
Pages (from-to)7-20
Number of pages14
JournalHealth Care Management Review
Issue number2
StatePublished - Mar 1 1997

All Science Journal Classification (ASJC) codes

  • Leadership and Management
  • Health Policy
  • Strategy and Management


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