The role of people in information-sharing: perceptions from an analytic unit of a regional fusion center

Carla Lewandowski, Jeremy G. Carter, Walter L. Campbell

    Research output: Contribution to journalArticlepeer-review

    5 Scopus citations

    Abstract

    Information sharing research has largely focused on capturing operational practices related to the exchange of information. A noticeable shortcoming of this developing literature is the lack of scholarly attention focused specifically on analytic personnel. The present study employs semi-structured interviews with 23 personnel that comprise the analytic unit within a regional fusion center located in a large metropolitan area in the United States. Findings indicate that there is significant ambiguity surrounding the organizational and geographic audiences to which intelligence products should be tailored. Moreover, it appears information sharing is sparse and reliant upon personal relationships between analysts and external organizations. Lastly, analysts do not receive feedback pertaining to the content and effectiveness of intelligence products created. These findings may be generalized to other analytical organizations whose primary goal is to gather, analyze and disseminate intelligence. Action steps for policymakers are provided.

    Original languageEnglish (US)
    Pages (from-to)174-193
    Number of pages20
    JournalPolice Practice and Research
    Volume18
    Issue number2
    DOIs
    StatePublished - Mar 4 2017

    All Science Journal Classification (ASJC) codes

    • Social Sciences (miscellaneous)
    • Law

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