The Case against Sentiment Analysis for Natural Text

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Natural language processing is a broad field that encompasses several sub-tasks. One problem that has gained visibility over the past several years is that of Sentiment Analysis. This is the process of determining the attitude of an author towards some subject across some spectrum, typically 'positive' or 'negative, ' by analyzing the textual information. Whereas the field started with simple counting of words with certain characteristics, it has grown in complexity with the advent of deep learning and neural network based language models. Typically, datasets used to train and evaluate these models consist of text with appropriate labels, such as movie reviews with an accompanied star rating. However, the applicability of those results to other scenarios, such as unstructured or natural text has not been clear. In this paper, we demonstrate a clear and simple case that shows that the problem of sentiment analysis is fundamentally unsuitable for natural text. We consider state-of-the-art black box models developed and hosted by 3 of the largest companies in this field: Amazon, Google and IBM.

Original languageEnglish (US)
Title of host publicationIJCNN 2021 - International Joint Conference on Neural Networks, Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9780738133669
DOIs
StatePublished - Jul 18 2021
Externally publishedYes
Event2021 International Joint Conference on Neural Networks, IJCNN 2021 - Virtual, Shenzhen, China
Duration: Jul 18 2021Jul 22 2021

Publication series

NameProceedings of the International Joint Conference on Neural Networks
Volume2021-July

Conference

Conference2021 International Joint Conference on Neural Networks, IJCNN 2021
Country/TerritoryChina
CityVirtual, Shenzhen
Period7/18/217/22/21

All Science Journal Classification (ASJC) codes

  • Software
  • Artificial Intelligence

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