Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions

Nina Krey, Karine Picot-Coupey, Gérard Cliquet

Research output: Contribution to journalArticlepeer-review

Abstract

Shopping malls are unique retail environments offering individual consumption experiences within a holistic retail ecosystem. Drawing on a bibliometric analysis and a systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters of the shopping mall literature, namely spatial wayfinding, atmospherics, consumer differences across shopping mall experiences, and shopping mall consequences. The newly developed Shopping Mall Experience Framework extends Chebat's research proposing additional elements of interest for current mall retailing research. Managerial implications offer practical guidance on successfully designing and maneuvering shopping malls of the future.

Original languageEnglish (US)
Article number102702
JournalJournal of Retailing and Consumer Services
Volume64
DOIs
StatePublished - Jan 2022

All Science Journal Classification (ASJC) codes

  • Marketing

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