TY - JOUR
T1 - Shopping mall retailing
T2 - A bibliometric analysis and systematic assessment of Chebat's contributions
AU - Krey, Nina
AU - Picot-Coupey, Karine
AU - Cliquet, Gérard
N1 - Funding Information:
Our sincere gratitude belongs to Jean-Charles Chebat for enriching the marketing discipline with his research on retail atmospherics.
Publisher Copyright:
© 2021 Elsevier Ltd
PY - 2022/1
Y1 - 2022/1
N2 - Shopping malls are unique retail environments offering individual consumption experiences within a holistic retail ecosystem. Drawing on a bibliometric analysis and a systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters of the shopping mall literature, namely spatial wayfinding, atmospherics, consumer differences across shopping mall experiences, and shopping mall consequences. The newly developed Shopping Mall Experience Framework extends Chebat's research proposing additional elements of interest for current mall retailing research. Managerial implications offer practical guidance on successfully designing and maneuvering shopping malls of the future.
AB - Shopping malls are unique retail environments offering individual consumption experiences within a holistic retail ecosystem. Drawing on a bibliometric analysis and a systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters of the shopping mall literature, namely spatial wayfinding, atmospherics, consumer differences across shopping mall experiences, and shopping mall consequences. The newly developed Shopping Mall Experience Framework extends Chebat's research proposing additional elements of interest for current mall retailing research. Managerial implications offer practical guidance on successfully designing and maneuvering shopping malls of the future.
UR - http://www.scopus.com/inward/record.url?scp=85115183097&partnerID=8YFLogxK
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U2 - 10.1016/j.jretconser.2021.102702
DO - 10.1016/j.jretconser.2021.102702
M3 - Article
AN - SCOPUS:85115183097
VL - 64
JO - Journal of Retailing and Consumer Services
JF - Journal of Retailing and Consumer Services
SN - 0969-6989
M1 - 102702
ER -