Service Pricing and Strategy Selection of Freemium Model Considering Users' Stickiness

Xuwang Liu, Biying Zhou, Wei Qi, Xiwang Guo, Jiacun Wang, Ying Tang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

In the freemium business model, how to price value-added services and design effective strategy to achieve the sustainability of value-added services promotion is of great significance to enterprises. By constructing a monopolistic freemium enterprise, this paper uses a Multinational Logit model (MNL model) to analyze value-added services pricing and two kinds of value-added services promotion strategies (the quality reduction strategy of basic product and the price discount strategy of value-added services) with heterogeneous sticky-users demand, and then discusses the optimal promotion strategy. The results show that: Both the quality reduction strategy of basic product and the price discount strategy of value-added services can have positive impacts on the profit of enterprise. The sticky users demand valuation plays a positive role in promoting the optimal profit of enterprise. The optimal promotion strategy is the price discount strategy of value-added services. This study can provide a theoretical basis and decision support for the operation and management of the freemium enterprises.

Original languageEnglish (US)
Title of host publication2022 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2022 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages456-461
Number of pages6
ISBN (Electronic)9781665452588
DOIs
StatePublished - 2022
Event2022 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2022 - Prague, Czech Republic
Duration: Oct 9 2022Oct 12 2022

Publication series

NameConference Proceedings - IEEE International Conference on Systems, Man and Cybernetics
Volume2022-October
ISSN (Print)1062-922X

Conference

Conference2022 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2022
Country/TerritoryCzech Republic
CityPrague
Period10/9/2210/12/22

All Science Journal Classification (ASJC) codes

  • Electrical and Electronic Engineering
  • Control and Systems Engineering
  • Human-Computer Interaction

Fingerprint

Dive into the research topics of 'Service Pricing and Strategy Selection of Freemium Model Considering Users' Stickiness'. Together they form a unique fingerprint.

Cite this