Examination of ems decision making in determining suitability of patient diversion to urgent care centers

Gerard Carroll; Katelyn Levy; Richard Pescatore; Rick Hong

doi:10.3390/healthcare7010024

Examination of ems decision making in determining suitability of patient diversion to urgent care centers

Gerard Carroll, Katelyn Levy, Richard Pescatore, Rick Hong

CMSRU Faculty Affairs

Research output: Contribution to journal › Article › peer-review

8 Scopus citations

Abstract

Widespread use of Emergency Medicine Services (EMS) for non-emergency care has increased recently, causing overcrowding of the Emergency Department (ED). The increased availability of urgent care centers (UCCs), with their ability to see large numbers of unscheduled patients with more acute presentations, may offer a viable option for many EMS systems to divert non-emergent cases. Using a survey-based study combined with retrospective chart review, EMS provider ability to determine patient suitability for diversion to UCCs was assessed. Results indicated a rate of inappropriate diversion of 11.6%. UCCs may be an alternative option for EMS transport, however strict protocols with medical direction are needed.

Original language	English (US)
Article number	24
Journal	Healthcare (Switzerland)
Volume	7
Issue number	1
DOIs	https://doi.org/10.3390/healthcare7010024
State	Published - Mar 2019

All Science Journal Classification (ASJC) codes

Leadership and Management
Health Policy
Health Informatics
Health Information Management

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10.3390/healthcare7010024

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title = "Examination of ems decision making in determining suitability of patient diversion to urgent care centers",

abstract = "Widespread use of Emergency Medicine Services (EMS) for non-emergency care has increased recently, causing overcrowding of the Emergency Department (ED). The increased availability of urgent care centers (UCCs), with their ability to see large numbers of unscheduled patients with more acute presentations, may offer a viable option for many EMS systems to divert non-emergent cases. Using a survey-based study combined with retrospective chart review, EMS provider ability to determine patient suitability for diversion to UCCs was assessed. Results indicated a rate of inappropriate diversion of 11.6\%. UCCs may be an alternative option for EMS transport, however strict protocols with medical direction are needed.",

author = "Gerard Carroll and Katelyn Levy and Richard Pescatore and Rick Hong",

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doi = "10.3390/healthcare7010024",

language = "English (US)",

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AU - Levy, Katelyn

AU - Pescatore, Richard

AU - Hong, Rick

PY - 2019/3

Y1 - 2019/3

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AB - Widespread use of Emergency Medicine Services (EMS) for non-emergency care has increased recently, causing overcrowding of the Emergency Department (ED). The increased availability of urgent care centers (UCCs), with their ability to see large numbers of unscheduled patients with more acute presentations, may offer a viable option for many EMS systems to divert non-emergent cases. Using a survey-based study combined with retrospective chart review, EMS provider ability to determine patient suitability for diversion to UCCs was assessed. Results indicated a rate of inappropriate diversion of 11.6%. UCCs may be an alternative option for EMS transport, however strict protocols with medical direction are needed.

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ER -

Examination of ems decision making in determining suitability of patient diversion to urgent care centers

Abstract

All Science Journal Classification (ASJC) codes

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