Dynamic interplay of operations and R&D capabilities in U.S. high-tech firms: Predictive impact analysis

He Boong Kwon, Jooh Lee, Laee Choi

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


This study presents a unique analytic process in measuring two complementary capabilities (operations and R&D) and assessing their comparative impact on firm performance, represented by Return on Sales (ROS) and Tobin's Q. First, as a new approach, the combined data envelopment analysis (DEA)-artificial neural network (ANN) measures both capabilities by using data from U.S. high-tech firms. Then, the joint OLS multiple regression (MR)-ANN model investigates the individual effect of these capabilities and further explores their relative influence and the synergistic interplay on ROS and Tobin's Q. At its core, this study not only proposes an innovative approach to quantifying capabilities, but also examines the complementary aspect of both capabilities. We found that both capabilities positively affect two temporal performance dimensions. In addition, the impact of the operations capabilities was larger for ROS, whereas R&D capabilities had a greater impact on Tobin's Q. Moreover, the integrative effect of R&D capabilities in association with operations capabilities signifies the importance of a firm balancing efficient operations and technological innovations in pursuit of a sustainable competitive advantage. Through the predictive analytic process, this study further affirms that operational excellence is a main driver of R&D effectiveness.

Original languageEnglish (US)
Article number108439
JournalInternational Journal of Production Economics
StatePublished - May 2022

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting(all)
  • Economics and Econometrics
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering


Dive into the research topics of 'Dynamic interplay of operations and R&D capabilities in U.S. high-tech firms: Predictive impact analysis'. Together they form a unique fingerprint.

Cite this