Keyphrases
Text Mining Techniques
100%
Employee-generated Content
100%
User-generated
100%
Company Rating
100%
Manager Response
100%
Online Ratings
60%
User-generated Content
60%
Service Category
60%
User Reviews
60%
Online Content
40%
Online Platform
40%
Most Common Form
20%
Python
20%
Emotional Response
20%
Relationship Building
20%
Language Processing
20%
Perceived Helpfulness
20%
Online Reviews
20%
Business Strategy
20%
Additional Service
20%
Perceived Usefulness
20%
Managerial Implications
20%
Processing Task
20%
Sentiment Analysis
20%
Negative Influence
20%
Hotel Reviews
20%
Hotels
20%
Retail
20%
Reviewer Characteristics
20%
Information Text
20%
Category Characteristics
20%
Dictionary
20%
User Types
20%
Managerial Influence
20%
Public Managers
20%
User Information
20%
Word Count
20%
Overall Rating
20%
TripAdvisor
20%
Online Reputation
20%
Third-party Website
20%
Hotel Rating
20%
Robustness Evaluation
20%
Rating Data
20%
Industry Service
20%
Lemmatization
20%
Web Crawler
20%
User Level
20%
Sentence Segmentation
20%
Generalizability of Findings
20%
Online Relationships
20%
Linguistic Inquiry
20%
Repeated Interactions
20%
Text Reviews
20%
Lagged Variables
20%
Additional Guidance
20%
Word Tokenization
20%
Long Sentence
20%
Computer Science
Text Mining
100%
Generated Content
100%
User-Generated Content
100%
Service Category
100%
Online Platform
66%
Online Content
66%
Gather Information
33%
Processing Task
33%
Sentiment Analysis
33%
Generalizability
33%
Relationship Building
33%
Public Manager
33%
web crawler
33%
Online Reputation
33%
Online Customer
33%
User Information
33%
Language Processing
33%
Social Sciences
Consumers
100%
USA
10%
Emotional Response
10%
Service Industries
10%
Business Strategy
10%
Sentiment Analysis
10%
Language Processing
10%
Information Users
10%
Online Relationships
10%
Lemmatization
10%
Economics, Econometrics and Finance